Not only does our staff love troubleshooting problems, but our fantastic readers are always on-hand to help with even the simplest of problems. He raises a legitimate point. But, the staff did give me a tip! Within minutes you can easily make your appointment so you can fix your Apple device. Pro tip: Always back up the device you are bringing in for service. Pick the product and issue that you need help with. If this is your first Apple product, it is a good chance to get to know your device and make sure you don't have to walk through the initial setup alone. Pro tip: If you are bringing your phone in because you dropped it in the toilet, make the employee aware of this fact before they take possession of the phone.
Mobile support is done by employees called Family Room Specialists, and they will more than likely take your appointment somewhere in the Family Room to free up the Genius Bar for Macs. Any initial setup on new Macs is also carried out for you on the spot. However, as of November 20th, Apple has made the web interface easier to use by not requiring that you pick a registered product. Go into any Apple Store and you'll find a Genius. If your phone is physically damaged or presents signs of liquid damage, the phone will need to be replaced.
One theory was that Apple made this move to prevent people from booking several appointments so no more would be available, then selling time slots to customers who actually needed help. Something that should literally take 10 mins ends up taking almost a full hour. Over 2 days I have spent a lot of time trying to solve my problems. Only the latter requires you to go to the store. Do not ignore this person. Serenity Caldwell Serenity was formerly the Managing Editor at iMore, and now works for Apple.
You must then select the nature of your visit - Mac, iPad, etc. If it's a 5 min fix then why don't you do it yourself? We were nearly finished, but we needed one final twist, another task to test our Genius' diagnostic skills. With this alternative, Apple will enable you to orchestrate transportation to a close-by Apple Repairs Center. I feel sorry for the genius that got stuck working with you for an hour. Open your email inbox and look for an email from Mobile Nations.
Then I am asked for the serial number on my iMac. It's worth noting that the standard warranty does not cover physical damage or liquid damage, so if you want to protect yourself from those things you need to opt for the coverage. Appointments are for a set amount of time usually 15 minutes , so if you have multiple issues to address, or you think your problem is serious, make a second appointment in the next, adjoining timeslot. Apple mobile products commonly come with a one year warranty that covers defects in the product itself, and 90 days of complimentary AppleCare phone support. And you can do it right from your iPhone or iPad, or in any web browser. Start out by visiting the site.
How to break a MacBook… The next stage was deciding which problems our MacBook should have. The sites may be listed according to next availability or total distance. When I go to the Apple store this is what happens. Of course, all this pampering comes at a price: £77 is the current annual charge for ProCare membership, payable in-store. I've been around and around the Apple site, the store site, etc. With today's change, you must now enter the serial number of the product you need assistance with, which may be another move for the same reason. Specialists are general employees who can sell most of the products, while experts are specially trained and certified to know everything about a specific product line.
Nevertheless, it can take a few visits to really understand what is actually going on. A few days ago, Apple integrated the procedure to schedule a Genius Bar appointment into its online support troubleshooting page. Lastly, Apple will be standardizing its attire for all of its U. The fix is actually simple: either remove any large files from the hard disk, or run a third-party defragmentation utility such as £20 , which will tidy up any unwieldy files, making sure that they're compacted into one section of the hard disk, rather than fragmented and spread out over the available space. But I will try different issues and see if I can trick the system. And then it would get fixed.
Last year, Apple began requiring that users , whereas any email address worked prior to that change. Calm down, check your ego, and recognize that this is a computer we are talking about here, not a heart transplant. Some of the files in iPhoto can easily be recreated by the application if they're deleted; others are vital, and iPhoto won't work without them. Only the latter requires you to go to the store. She's been talking, writing about, and tinkering with Apple products since she was old enough to double-click. It doesn't matter if you arrive before your appointment time, if your appointment is 5.
So you'll end up back in the apple store asking for someone to walk you through a process you could have done on your own. No one doing real, serious, hardcore business sales is buying from an Apple Retail Store as anything but a convenience. Some locations ask for more information with mobile reservations, while it may not be needed for other locations. This is an obvious plan to make sure you don't get to the genius bar at all. My colleagues were fantastic and I met some of the most wonderful customers, but there were numerous times when I had to explain how the store works. Or, you can always buy another new phone outright.
I agree with the previous people's complaints. From there the sign-up process was straightforward. The areas nearest to you are recorded first. Finally, you will be presented with a list of available appointment times for the next several days. Do You Have To Have An Appointment At Apple Store? Upon arrival at the Apple Store, walk to the Genius Bar and check-in for your appointment. I could chat online trying to explain my settings on four different email accounts on oncoming and outgoing servers, or wait for a call back.