Me and my girlfriend will for sure be back in the future! Staff was friendly and courteous but we gave up trying to get my daughter a blanket after asking three times and only getting an extra sheet. The room was really nice and spacious stayed in a one bedroom facing the mountain. We stayed in a corner, ocean view - at the time - unit. We do not receive any commission at all for taxi service back to the Airport, we even take care of providing guests the correct amount once in the taxi to avoid overcharge from taxi drivers. Pinnacle Resorts offer a wide-ranging variety of suites with 1, 2 and 3 bedrooms, unique designs, penthouses, Jacuzzis on the expansive terraces, and much more.
Thanks for a memorable vacation!!! The balcony we had faced the hills and I really liked that view because I could see all the beautiful properties built into the hillside. The unit was well-designed and comfortable, with all the amenities we could have wanted. He is such an asset to the hotel and made us feel very welcome. He also told us that I paid the transportation company, not Pinnacle. You will not be disappointed if you are considering staying at the Pinnicale 220! Once the edit period has expired, authors may update their posts by removing and reposting them. Family Vacation Critic also participates in the SkimLinks and SkimWords affiliate programs. It has great views with the mountains behind and the ocean in front, and great restaurants in 2 to 3 min walking.
I was very very irked by this and they didn't seem to care or meet me half way. However, management asks that they stay at the pool. If you need even more room or want more privacy, choose the two-story townhouse, complete with the same amenities. We hope to welcome you back very soon! No need for a car st all. The hotel had many amenities including a nice gym and a beautiful rooftop garden and pool area. Even though my room was beautiful it unfortunately faced a wall, which was a big let-down. By Kevin, from San Francisco on Nov 14, 2018 Review comment Public Relations responded on Nov 14, 2018 Dear Kevin, thank you so much for choosing us for your stay in Puerto Vallarta and for taking the time to write your review.
The patio had a nice table with four padded chairs if you like to dine outside; also a gas grill. The service was as amazing at the view. The rooms are spacious and clean. Public areas are equipped with complimentary wireless Internet access. One of the property employees came outside and started yelling at us that we didn't let them arrange our transportation to the airport I know this made them mad because they get kick backs and have arrangements with the cab companies to charge more. The fitness center is also a great escape from the beach gluttony! I have to give a big endorsement of Mario who was our main contact at the rooftop bar all week. I love being right in town to walk easily everywhere.
It allowed us to each have our own bathroom and then used the second bedroom for all of our luggage! We were pleasantly surprised that the 2 bedroom suite also had 2 bathrooms. Located in Romantic Zone within a 5-minute walk of Playa de los Muertos, Pinnacle Resorts 220 is within a mile 2 km of other popular attractions like Malecon. A minivan or large car would suffice. Posts on the TripAdvisor forums may be edited for a short period of time. Unfortunately, the bar does not serve any food - not even snacks which is a bit odd. I think it would depend which side of the building you rented on, and where in the construction process they are at the time.
The room was clean and the kitchen had everything we needed. These individually decorated and furnished accommodations have separate living rooms. Great rooftop bar for sunset drinks. New facility with quality furnishings. We always had nice water pressure and hot water in the shower no bathtub in our unit.
The rest of our stay was completely fine, the room service was fantastic, but the transportation debacle tarnished my trip enough that I probably will not stay ever again. There is a convenience store and Subway one block away to buy snacks if you want them. I find important to mention the List you fill and sign in order to request groceries has this information in order to avoid misunderstandings. The pool and view was spectacular!! We hope we can have the honor of being your hosts in not too distant future. Great location and lots of shops and restaurants nearby.
I do hope they change this policy since other guests have expressed the same concern. Jennifer H, We feel sorry as we do not like our guests to experience any bad situation, although we ain't perfect there is something we actually feel very proud of and that is our service attitude, for once i can say none of our staff will even dare to raise their voice especially to a guest. Charges for extra guests may apply and vary according to property policy. While the suites can easily accommodate families, the property tends to see more adult guests. Kind of a rip off we felt. In the latter, you opened shutters into the hallway between it and the kitchen for natural light.