You can also set up an appointment online using your Mac or any other device with an Internet connection. Together, they cited information from. You can tap on How can we help you? I literally waited 6 days for an appointment, to be told to come back in 3-5 days when they had a replacement in stock. Here, you can type in your username and password to log in. We get the occasional person who says they don't care about their information, we put their device in for repair and they state they don't think it would happen to them, until they come back to pick up their device and find out that there was an issue calibrating and they lost all their stuff.
However, an appointment can only be made up to 3 days in advance- and in many cases, it is impossible to even make an appointment, as it is common for the system to be at overcapacity. I've usually done the walk-in method. Filtering through those factors alone makes the experience poor for employees and customers alike. Log into your to make an Apple Store appointment. Your recommended support option will be shown at the top of the screen. Yes, that's right, it's so full, it's reading in bytes and there are none available. However I didn't realise that actually getting that support in a store would be so challenging! The reason it didn't happen at the first store was because they didn't have any loaner phones.
I've walked into the one on Boylston and made same day reservations to get an iPad swapped out on applecare and was in and out in 20 minutes. So practically speaking, this is not a solution. I am told I need an appointment which I can make online. It's 2 hours round trip. So my battered and bruised phone got wiped. Check out or ask in our dedicated sister sub! Once you click on the time slot, your reservation confirms automatically. The agent a may lose the business when the territory gets to the point where it can be handled by an order taker.
Also simple walk ins are sometimes not available at all. Sure, you could just grab your busted device and head down to the Apple store. Attending the Genius Bar Before going to the Genius Bar, make sure to fully backup your device. Customers who have purchased an Apple product iPad, iPhone, iPod, MacPro, etc. She asked if I backed up my phone. Choose a convenient time and date. Keep in mind that the Genius Bar is a popular service, so the first available appointment might be weeks in advance.
I went in half an hour early and they said they may be someone on hand to just do the button replacement and there was. This works fairly well from what I've heard, but people also like scheduling in advanced because they can't necessarily come that day. My company has a Joint Venture account, so we don't have to wait to see a Genius plus we can ask to be called by one instead of having to visit, which is practical when you have an issue that can be solved without visiting a store and we use the service a lot, including for our clients, who hate having to wait we work with billionaires, mainly from the Middle East. Not sure what to buy? I'm very pleased with it. In addition to news, opinion and information, Apple World Today provides resources for deals, software updates and more.
When you select your date and time, you will be redirected to a summary page. What the hell am I supposed to do? Of course, weekends are busier, lunch time is busier, but if you can sneak out during the day, or go after work, there typically isn't too much of a wait. I asked how long it will take to be fixed. Then, the reservation is deleted. This enables the Apple Genius to see your previous software and hardware purchases, which might prove to be helpful when diagnosing problems. Include the device and reason for the appointment and select a convenient date and time.
Your phone is literally full. New appointments get available at 0:00 in the night and are allmost allways all gone after an hour or so. Andrea should look for a job as a: a None of these jobs fits her needs. I mean people were rattling on about the high price of the Google Pixel, and saying that one of the reasons why Apple charge such high prices are because you can walk into a bricks and mortar store and get support - and that you can't do that with Google. Already the genius when you arrive and I've always been seen on time. Orange line to Back Bay Station.
Click on the blue time link to make your selection. If you have a tech question, please check out! Might keep this white one!. Hi, I bought an i phone 6 or was upgraded to one last week via vodafone. And I got a fresh as a daisy obviously refurbed iPhone 5. After you select your device, the page prompts you to enter your zip code. This fundamental difference in audience is why we support two communities, and.